Yes, we will be releasing more styles and products weekly! Be sure to sign up for our newsletter or follow us on Facebook and Instagram and enable notifications for sales and new arrivals!
We are providing international shipping. However, due to some postal problems, we can’t deliver a shipment to the military area or restricted area.
Depends on the type of product you buy
Shipping times will usually be displayed by product type just below the add to cart button.
1.Delivery time by group of non Personalized items:
– United States, United Kingdom, Australia, Canada: Orders usually ship within 2-5 business days from the date orders placed. Your order will arrive approximately 4-8 business days after it’s shipped.
– For Alaska, Hawaii, Puerto Rico & some similar countries: please allow 2-4 weeks for delivery.
2.Delivery time by group of Personalized items:
– United States, Canada: Orders usually ship within 2-5 business days from the date orders placed. Your order will arrive approximately 7-15 business days after it’s shipped (Depend on Shipping method).
– For Alaska, Hawaii, Puerto Rico & some similar countries: please allow 2-4 weeks for delivery.
Delays may occur due to Holidays and/or any unforeseen events such as flood or typhoon. Please do note as well that custom inspections can be a factor during shipment.
Yes, of course! All orders include tracking after the order is processed (5-7 days). Email: [email protected] with your order number if you are missing a tracking number and we will send you one at our soonest convenience. Please note that the order number is not your tracking number.
As soon as your order is shipped, you will receive an email with your tracking number. This email will also include a link to our carrier’s website where you will be able to track your package.
We will send you the tracking code of your orders to the email that you filled down when placing your orders. This email will also guide you how to track your package. Please note that the tracking information may be delayed 1-4 days after you receiving that email.
You can track your order via below link:
https://www.17track.net/en
You should see tracking events within 48-72 hours after you have received the tracking number/ID. The reason for this time lag is that in most cases the first tracking event only shows up once the shipment was handed over to us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
Please keep this in mind when receiving deliveries.
Your shipment may be delayed. Delivery time delays can be due to e.g. weather, customs or backlog issues. Please note that tracking information may be updated once your order has started shipping.
Please note that the tracking information may be delayed 1-4 days after you receiving package tracking code.
It was probably your careless as filled in a wrong address, thus we could not deliver your packet. In this situation, we need you pay some extra fees for sending you a replacement. This is the only option for you in this situation.
We always try to bring the best quality product to customers. However, there are many factors that affect negatively to the quality, especially shipping factor, that make our products be defective or damaged.
You can absolutely return the item if it’s our fault or the shipping company.
We adhere to security and privacy policies, so you can do that.
Login to your account
Go to Account Dashboard
Select the delete account tab
Enter your password
Click the confirm button to complete the process
Please note: This operation can not be undone.
We currently accept Stripe, PayPal and credit card payments!
If you provide us with a wrong address and the shipment has not been sent out please email us at [email protected] & we will change it to the correct address.
If it has been sent out, it is not our responsibility to re-send that item with your new address, so please make sure to type in your correct address when placing your orders!
We are not responsible for international taxes and duties, that is the sole responsibility of the customer. In the event of a return or exchange, duties and shipping fees will not be refunded.
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